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Orthodontic Practice Manager

Company: Bond Orthodontic Partners
Location: Chino Hills
Posted on: May 9, 2022

Job Description:

Job Summary

As a key person in carrying out our mission, the Practice Manager (PM) is responsible for overseeing the day-to-day operations as it pertains to the financial viability of the practice. The PM will provide leadership and guidance to achieve practice success. He/she will collaborate with the regional team to develop and execute a robust marketing plan and manage/motivate team members to be successful. The PM will perform a variety of human resource functions such as: timecard management, hiring, developing team members, and performance reviews.

Summary of Essential Job Functions:

Foster a patient-centric culture -that reflects the practice values, encourages good performance, and recognizes hard-working team members.
Build and nurture a positive working relationship with the doctor (s) and staff.
Implement operating policies to support overall practice objectives, production, and profitability.
Plan and facilitate monthly team meetings to review practice goals, achievements, opportunities, and training.
Lead daily morning huddles with the doctor and team to review the daily schedule and daily/weekly/monthly goals.
Participate in the annual budget process and align the budget to achieve the practice growth plan.
Assist in training all staff in the front office and back office on new protocol and policies.
Audit daily charts and process the daily deposit for practice.
Ensure the schedule is booked according to practice scheduling protocols.
Oversee and follow up on all insurance claims pending, billing statements, and payment arrangements
Ensure co-pays and balances are collected from patients over the counter on a daily basis.
Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.
Adherence to all laws and regulations regarding dental operations.
Other duties as assigned by the doctor and/regional staff as needed

Position Requirements:

Orthodontic Front Office experience (1-2 years)
Management experience (2 years)
Ability to multitask and lead by example
Knowledge of dental practice management software- (Cloud 9) is helpful but will train
Excellent interpersonal and teamwork skills
Ability to handle highly sensitive confidential matters

Keywords: Bond Orthodontic Partners, Chino Hills , Orthodontic Practice Manager, Executive , Chino Hills, California

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