Director of Retention
Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025
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Job Description:
A company is looking for a Director of Retention to lead
customer loyalty and lifetime value initiatives.
Key Responsibilities
Develop and implement retention strategies to reduce churn and
increase customer lifetime value
Drive lead conversion and repeat purchases through personalized
marketing initiatives
Analyze customer data to optimize engagement and establish
revenue-driven targets for marketing channels
Required Qualifications
8+ years of experience in lifecycle and retention marketing
Proven track record in driving revenue growth and customer
retention
Hands-on experience with the Shopify platform and CRM tools
Strong analytical skills to interpret data for actionable
insights
Reliable internet access and a suitable remote work environment
Keywords: VirtualVocations, Chino Hills , Director of Retention, Executive , Vista, California
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