Company: TP-Link USA Corp.
Location: Chino Hills
Posted on: November 22, 2021
TP-Link USA is currently seeking RMA Supervisor for Warehouse
for our Chino Hills, CA. location.
TP-Link is a leading provider of consumer Wi-Fi networking
products. We continuously develop new products and technologies
that transform the way people connect. Our networking expertise
uniquely positions us as a leader in emerging technologies that
improve our everyday lives, such as smart home products.
Spacious and modern, our Chino Hills office creates a casual
atmosphere that fosters team collaboration. In addition to free
snacks and drinks, TP-Link USA offers a modern working environment,
free gym membership, quarterly team building, flex-spending,
employee paid benefits, bi-annual raise opportunity, paid vacation
& holidays, 401k plan and annual bonus. Come join our team!
What Your Future Looks Like
Oversees two functions RMA Warehouse & Refurbish process.
Duties include labor/material planning, process optimization and
reporting. Will be overseeing RMA Receipt process, including
signing shipment, products count and verification, document filing,
inventory management, etc.. Responsibility also covers in-house
refurbish projects of networking products based on SOP. Oversees
entire refurbish process.
Oversee 15 - 30 associates' day-to-day operations in RMA and
Supervise associates correctly doing counting, filing, sorting, and
Optimize return process to make sure returns can be received timely
Ensure inventory accuracy
Oversee packing/shipping of RMA orders
Work with sales team about refurbish plan, align resource to
guarantee the production
Plan ahead of time for materials and labor
Optimize refurbish/testing process and trouble shooting
Conduct testing tasks from Product Management Department
Report production/progress to management
Other tasks assigned by manager based on business need
Essential Mental And Physical Functions
Decisions generally affect own job or specific functional area.
This position performs a variety of routine duties within
established policies and procedures or by referral to team lead's
Walking, stooping, standing, stretching, bending, lifting and
sitting for long periods of time.
Ability to work under extreme environments such as high heat and/or
Requires minimum lifting ability of 40 pounds; may require heavy
lifting of 50+ pounds with assistance of team members and/or
7:00 AM - 3:30 PM, Monday to Friday; may vary based on business
3+ years warehouse experience on operations, planning, team
2+ years experience in Reverse Logistics
Bachelor, diploma, or high school plus 5 years warehouse
Basic knowledgeable on networking products and
Able to set up networking testing environment by self
Skilled at MS Excel/Outlook
Good written and oral communication skills
Strong work ethic and self-motivation
Job will be performed in a warehouse environment that may be noisy,
hot and/or cold.
Must be able to speak, read, write and comprehend English &
TP-Link is always seeking ambitious individuals, who are
enthusiastic and passionate about their work. We are a global
company that values diversity and thrives on entrepreneurial spirit
and drive. While TP-Link has made its global mark, it is still a
relatively new brand to the U.S. As we grow and shape our team,
we're looking for people to directly influence the success of our
Feel a connection? Send us your resume and a cover letter telling
us why you believe you're the right fit for our team. For more
details and to apply for this position, visit us at
We are committed to diversity. TP-Link is an Equal Opportunity and
Affirmative Action Employer M/F/D/V.
Keywords: TP-Link USA Corp., Chino Hills , RMA Supervisor, Other , Chino Hills, California
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