Sr. Property Adjuster (Field) - Temecula/Murrieta, CA
Company: USAA
Location: Chino Hills
Posted on: May 14, 2022
Job Description:
Purpose of JobLet's do something that really matters.We have an
important mission: serving the members of the military community
and their families. It's both a chance to say thank you and the
opportunity to put your talents to work in a meaningful way. To do
it right, we need the right people. We're looking for those who
share our values of honesty, integrity, loyalty and service.
Because what we do is just as important as how we do it. Come be a
part of what makes us so special!As a Senior Property Insurance
Adjuster, you will work within established guidelines and framework
to investigate, evaluate, negotiate, and settle moderate to large
loss complex property insurance claims presented by or against our
members. You will confirm and analyzes coverage, recognize
liability exposure and negotiate equitable settlements in
compliance with all state regulatory requirements. This is a
field-based position in the Temecula/Murrieta, CA area, with a
company vehicle provided.Job RequirementsPrimary
Responsibilities:
- Identifies and handles existing and emerging risks that stem
from business activities and the job role.
- Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled.
- Follows written risk and compliance policies and procedures for
business activities.
- Manage assigned claims caseload comprised of claims with
complex damages including specialty claims. Updates initial reserve
levels.
- Partners with vendors and internal business partners to
facilitate complex claims. May also involve external regulatory
coordination to ensure appropriate documentation and
compliance.
- Investigates claim damages by conducting research from various
sources, including the insured, third parties, and external
resources.
- Proactively identifies and engages in additional confirmation
of potential discrepancies involving complicated situations.
- Serves as a resource for less experienced staff, providing
informal coaching as appropriate.
- Identifies coverage concerns, reviews prior loss history,
determines and creates Special Investigation Unit (SIU) referrals,
when appropriate.
- Determines coverage through analyzing information involving
complex policy terms and contingencies.
- Communicates with insured about coverage or any issues that
involve additional information or considerations regarding
settlement amount.
- Determines and negotiates complex claims settlement and makes
recommendations to management for settlement amounts outside of
authority limits.
- Maintains accurate and current claim file documentation
throughout the claims process for complex claims.
- Proficient knowledge of estimating technology platforms to
prepare claims estimates in order to manage complex property
insurance claims.
- Supports workload surges and/or Catastrophe (CAT) operations as
needed to include working significant overtime; may involve
deployment travel during designated CATs.
- May act as an informal resource for team members with less
experience.
- Recognizes and solves obstacles that occurs in the claims
process without supervisory approval.
- May require limited travel to resolve claims and conduct
in-person inspections.Minimum Requirements:
- High School Diploma or GED
- 2 years' relevant property claims adjusting experience of
moderate complexity that includes writing estimates involving
dwelling and structural damages
- Successfully acquire Property & Casualty (P&C) adjuster
license and state registrations within 90 days of hire
- Proficient knowledge of Xactimate or similar estimating
platform
- Advanced knowledge estimating losses of moderate
complexity
- Proficient knowledge of property claims contracts and
interpretation of case law
- Demonstrated negotiation, investigation, communication and
conflict resolution skills
- Ability to travel 50-75% of the year (local & non-local) and/or
work catastrophe duty when needed
- Developing knowledge of residential constructionPreferred
Requirements:
- Experience adjusting property claims using virtual
technologies
- Property field adjuster experience handling DWG, APS, ALE and
personal property claims
- Deployments in support of catastrophes
- Insurance Industry designations such as AINS, CPCU, AIC,
SCLA
- Xactimate Level 1 and/or Level 2 certification
- Currently hold an active P&C Adjuster License
- Bachelor's degree
- Currently reside within or have the ability to self-relocate
within 30 miles of Temecula/Murrieta, CA
- US military service or military spousePhysical Demand
Requirements:
- May require the ability to crouch and stoop to inspect confined
spaces, to include attics and go beneath homes into crawl
spaces.
- May need to meet all USAA safe driving requirements including
verification of driving record through MVR & possession of valid
driver's license.
- May require the ability to lift a minimum of 35 pounds to
include lifting a ladder in and out of the trunk of a car.
- May require the ability to climb ladders and traverse roofs,
this includes the ability to work at heights while inspecting roofs
and attics.Compensation: USAA has an effective process for
assessing market data and establishing ranges to ensure we remain
competitive. You are paid within the salary range based on your
experience and market position. The hiring range for this position
is: $60,300 - $108,600.Employees may be eligible for pay incentives
based on overall corporate and individual performance or at the
discretion of the USAA Board of Directors.Geographical
Differential: Geographic pay differential is additional pay
provided to eligible employees working in locations where market
pay levels are above the national average.Shift premium: Addressed
on an individual basis for applicable roles that are consistently
scheduled for non-core hours.Benefits: At USAA our employees enjoy
best-in-class benefits to support their physical, financial, and
emotional wellness. These benefits include comprehensive medical,
dental and vision plans, 401(k), pension, life insurance, parental
benefits, adoption assistance, paid time off program with paid
holidays plus 16 paid volunteer hours, and various wellness
programs. Additionally, our career path planning and continuing
education assists employees with their professional goals.To see
details on our outstanding benefits, visit USAA Total
Rewards.Relocation assistance is not available for this
position.
Keywords: USAA, Chino Hills , Sr. Property Adjuster (Field) - Temecula/Murrieta, CA, Other , Chino Hills, California
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