Direct Service Provider II
Company: The ARC Los Angeles and Orange Counties
Location: Downey
Posted on: April 2, 2026
|
|
|
Job Description:
Full-time Description Employee Type: Full Time BASIC
RESPONSIBILITY: The Direct Service Provider II will be responsible
for interacting with and providing a safe environment, including
social and community support activities, to the participants
served. The Direct Service Provider II is responsible to and
reports to the Program Innovation Leader and the Director of
Programs. SPECIFIC DUTIES: 1. Actively engage with participants in
daily activities that support a person-centered approach and
supports the participant’s individual program goals. 2. Encourage
participants to join activities while promoting individual choice
and decision-making opportunities. 3. Promote community integration
by ensuring participants have full access to the community through
outings, field trips, and attending special events. 4. Assist the
Program Innovation Leader with planning daily activities. 5.
Perform the duties of the Program Innovation Leader when the
Program Innovation Leader is absent. 6. Complete documentation
including but not limited to: daily logs, incident reports, and
attendance logs. 7. Attend departmental staff meetings and
trainings. 8. Perform additional tasks and duties as may be
assigned from time to time. Requirements QUALIFICATIONS: General: ·
MUST be at least 21 years of age. · MUST pass a criminal background
check. · MUST have a current California driver’s license with a
good driving record. · Knowledge of Microsoft Word and Excel. · Can
lift a minimum of 45lbs. · Strong communication, teambuilding and
leadership skills · Willingness to learn and be flexible ·
Excellent interpersonal, negotiation, and conflict resolution
skills. · Willingness to learn and be flexible · Excellent
organizational skills and attention to detail. · Excellent time
management skills with a proven ability to meet deadlines.
Competencies: · Self-awareness —Self-awareness is a key component
of person-centered planning; staff must be cognizant of their own
cultural assumptions, psychological development and temperament,
personality dynamics, and prejudices to avoid imposing their
beliefs on the process. · Personal integrity —In the context of
person-centered planning, personal integrity means having minimal
conflicts, clear values of caring for the person, acting in
accordance with those values, and acting consistently over time. ·
Informed decision making —The ability to help the person understand
what the options are and to support the exploration of potential
options in order to enhance decisions. · Yielding control —The
ability to have planning driven by the person through
self-direction and self-determination, including supporting
consumers to initiate planning. · Team building —Building the plan
is a collaborative task, and the staff fosters a team environment.
Team building keeps the group of individuals around the person in a
contributing, cohesive unit. The team of people is organized to
work together cooperatively to meet the person’s needs. ·
Strengths-based thinking —Focus is on the positive attributes of a
person, the process is person-led, and centered on strengths-based
outcomes and positive attributes. · Active and reflective listening
—Facilitators use active listening throughout the planning process,
giving their full attention, using body language and responses that
demonstrate their consideration and understanding of what the
speaker is communicating. The goal of active listening is to ensure
the speaker feels heard and understood. Staff use reflective
listening, paying special attention to the content, feelings, and
meaning behind the message and reflecting back to the speaker to
demonstrate understanding and clarify the message. The purpose of
reflective listening is to act as a mirror or reflection of the
speaker to optimize their communication. · Understanding of living
best life —Living one’s best life is subjective and involves
reaching targeted levels of growth, leading to taking actions that
help the person discover and hone their interests, talents, and
passions. The facilitator supports the person to articulate what
his or her best life looks like, and to tailor their plan to fit
their ideal. Education: · Some College preferred. MUST have a high
school diploma or GED. · Have and maintain current Red Cross First
Aid Certificate and CPR Certificate. · Fluent in speaking, reading,
and writing in English; Spanish, preferred. Experience: · Minimum 3
years of experience preferred. SCHEDULE AND COMPENSATION: · Monday
– Friday 8:00am – 4:30pm. Some weekends or evening as needed for
special events/community events. · 403B available with employer 4%
provided after employee puts in 6% · Health, Vision, Dental
benefits available. · Compensation reflective of experience and
education. Salary Description 17.50-19.5/hr
Keywords: The ARC Los Angeles and Orange Counties, Chino Hills , Direct Service Provider II, Social Services , Downey, California
